4. Ongoing crisis communication: planning, managing, and responding Coombs, W. Timothy, Thousand Oaks, California : SAGE Publications, Inc, [2023] PRA450
5. Business foundations: a changing world Ferrell, O. C., New York, NY : McGraw Hill LLC, [2023] BUS100 BUS200
7. Operations management: sustainability and supply chain management Heizer, Jay, Hoboken, NJ : Pearson, [2023] BUS305
10. Business intelligence, analytics, data science, and AI: a managerial perspective Sharda, Ramesh, Boston : Pearson, [2024] BUS307
