2. Ongoing crisis communication: planning, managing, and responding Coombs, W. Timothy, Thousand Oaks, California : SAGE Publications, Inc, [2023] PRA450
3. Advertising and promotion: an integrated marketing communications perspective Belch, George E. (George Edward), 1951- New York, NY : McGraw Hill LLC, [2023] ACT314 BUS240 IFYP021 PRA130 BUS360 BUS130 JOUR450 PRA330
4. Difference matters: communicating social identity Allen, Brenda J., Long Grove, Illinois : Waveland Press, Inc., [2023] GEB112
