Subject: Customer services - HKSYU Course Resources Search Results

Start Over Subject Customer services

1. Customer service: skills for success

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Lucas, Robert W.,

New York, NY : McGraw Hill, [2023]

BUS240

2. 营销和服务数字化转型: CRM3.0时代的来临

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杨峻, 1960-

北京 : 中国科学技术出版社, 2022.

BUS523

3. 顧客關係管理= Coustomer relationship management

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徐茂練,

新北市 : 全華圖書股份有限公司, 2022.

BUS523

4. 客戶智能: 客户营销与服务的数字化转型

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楊林,

北京 : 人民郵電出版社, 2021.

BUS523

5. Journal of services marketing.

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Bradford, West Yorkshire, England : EMERALD

BUS130

BUS304

BUS340