2. Organizational crisis communication Frandsen, Finn, 1956- Los Angeles : Sage Publications, 2017. PRA450
5. Business and professional communication: putting people first Floyd, Kory, New York : McGraw-Hill Education, [2020] ECON460
6. The leader's guide to storytelling: mastering the art and discipline of business narrative Denning, Stephen, San Francisco, CA : Jossey-Bass, an imprint of Wiley, 2011. GEB105
7. A guide to good business communication: how to write and speak English well in every business situation Bennie, Michael, Oxford : How To Books, 2009. ENG213
8. Difference matters: communicating social identity Allen, Brenda J., Long Grove, Illinois : Waveland Press, Inc., [2023] GEB112
9. Difference matters: communicating social identity Allen, Brenda J. Long Grove, Ill. : Waveland Press, c2011. GEB112
