1. Organizational crisis communication Frandsen, Finn, 1956- Los Angeles : Sage Publications, 2017. PRA450
3. Business and professional communication: putting people first Floyd, Kory, New York : McGraw-Hill Education, [2020] ECON460
4. The leader's guide to storytelling: mastering the art and discipline of business narrative Denning, Stephen, San Francisco, CA : Jossey-Bass, an imprint of Wiley, 2011. GEB105