1. Harvard business essentials: crisis management ; master the skills to prevent disasters Luecke, Richard. Boston, Mass. : Harvard Business School Press, c2004. PRA450
2. Harvard business review Boston Graduate School of Business Administration, Harvard University. BUS552 BUS100 BUS130 BUS200 BUS304 BUS305 BUS408 BUS424 BUS460 BUS423 SOC310
