12. The story factor: inspiration, influence, and persuasion through the art of storytelling Simmons, Annette, New York : Basic Books, [2019] JOUR205
13. Essentials of Business Communication. Singapore : Cengage Learning Asia, 2025 ENG212 BUS303 VitalSource eBooks
14. The leader's guide to storytelling: mastering the art and discipline of business narrative Denning, Stephen, San Francisco, CA : Jossey-Bass, an imprint of Wiley, 2011. GEB105
15. Positively speaking: the art of constructive conversations with a solutions focus Jackson, Paul Z., 1956- Cheltenham : SolutionsBooks, 2010. CP501
16. The truth about the new rules of business writing Canavor, Natalie, 1942-, Upper Saddle River, N.J. : Pearson Education, [2010] ENG213
17. A guide to good business communication: how to write and speak English well in every business situation Bennie, Michael, Oxford : How To Books, 2009. ENG213
