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    LEADER 03769cam a2200445 i 4500
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    991008105967007546
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    20241115090819.0
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    211230s2023 nyua b 001 0 eng d
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    a| 2021060512
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    a| GBC234899 2| bnb
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    a| 020500849 2| Uk
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    a| 9781265111946
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    a| (OCoLC)1290721746 z| (OCoLC)1290436395
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    a| (OCoLC)on1290721746
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    a| DLC b| eng e| rda c| DLC d| OCLCO d| OCLCF d| OCLCO d| UKMGB d| HkLN d| HK-SYU
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    a| pcc
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    a| HF5415 b| .M29474 2023
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    0
    a| 658.8 2| 23/eng/20211230
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    a| 658.8 b| KER 2023
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    a| Kerin, Roger A., e| author.
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    a| Marketing / c| Roger A. Kerin, Steven W. Hartley.
    250
     
     
    a| Sixteenth edition.
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    a| International student edition.
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    1
    a| New York, NY : b| McGraw-Hill LLC, c| [2023]
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    4
    c| ©2023
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    a| xlviii, 736 pages : b| color illustrations ; c| 28 cm
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    a| text b| txt 2| rdacontent
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    a| unmediated b| n 2| rdamedia
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    a| volume b| nc 2| rdacarrier
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    a| Includes bibliographical references and indexes.
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    a| Part 1. Initiating the marketing process: Chapter 1. Creating customer relationships and value through marketing ; Chapter 2. Developing successful organizational and marketing strategies ; Appendix A. Building an effective marketing plan ; Chapter 3. Scanning the marketing environment ; Chapter 4. Ethical and social responsibility for sustainable marketing -- Part 2. Understanding buyers and markets: Chapter 5. Understanding consumer behavior ; Chapter 6. Understanding organizations as customers ; Chapter 7. Understanding and reaching global consumers and markets -- Part 3. Targeting marketing opportunities: Chapter 8. Marketing research : from customer insights to actions ; Chapter 9. Market segmentation, targeting, and positioning -- Part 4. Satisfying marketing opportunities: Chapter 10. Developing new products and services ; Chapter 11. Managing successful products, services, and brands ; Chapter 12. Services marketing ; Chapter 13. Building the price foundation ; Chapter 14. Arriving at the final price ; Appendix B. Financial aspects of marketing ; Chapter 15. Managing marketing channels and supply chains ; Chapter 16. Retailing and wholesaling ; Chapter 17. Implementing interactive and multichannel marketing ; Chapter 18. Integrated marketing communications and direct marketing ; Chapter 19. Advertising, sales promotion, and public relations ; Chapter 20. Using social media and mobile marketing to connect with consumers ; Chapter 21. Personal selling and sales management ; Chapter 22. Pulling it all together : the strategic marketing process -- Part 5. Appendices: Appendix C. Planning a career in marketing ; Appendix D. Alternate cases, available in connect at www.connect.mheducation.com -- Glossary -- Name index -- Company/product index -- Subject index.
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    a| "The goal of the 16th edition of Marketing is to create an exceptional experience for to day's students and instructors of marketing. The development of Marketing was based on a rigorous process of assessment, and the outcome of the process is a text and package of learning tools that are based on engagement, leadership, and innovation in marketing education."-- c| Provided by publisher.
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    a| Marketing.
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    a| Hartley, Steven W., e| author.
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    a| sfc b| kkl c| wsl
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    a| book b| 15-11-24
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    h| Supplement l| location i| barcode y| id f| bookplate a| callnoa b| callnob n| IFYP021
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    h| Supplement l| location i| barcode y| id f| bookplate a| callnoa b| callnob n| BUS130
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    h| Supplement l| location i| barcode y| id f| bookplate a| callnoa b| callnob n| BUS130/233
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    h| Supplement l| location i| barcode y| id f| bookplate a| callnoa b| callnob n| BUS304