Customer service

MLA

Lucas, Robert W. Customer Service : Skills for Success. Eighth edition. New York, NY: McGraw Hill, 2023.

APA

Lucas, R. W. (2023). Customer service : skills for success. Eighth edition. New York, NY: McGraw Hill.

Chicago

Lucas, Robert W., Customer Service: Skills for Success. Eighth edition. New York, NY: McGraw Hill, 2023.