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LEADER 07098cam a2201681 a 4500
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991002036239707546
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20220623141739.0
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130131s2013 nyu b 001 0 eng
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a| 2012050821
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a| 0231135807 (cloth : alk. paper)
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a| 9780231135801 (cloth : alk. paper)
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a| 0231135815 (pbk. : alk. paper)
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a| 9780231135818 (pbk. : alk. paper)
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a| (HKSYU)b15008198-852hksyu_inst
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a| DLC b| eng e| rda c| DLC d| YDXCP d| OCLCO d| BWX d| OCLCQ d| NhCcYBP d| NhCcYME d| HK-SYU
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a| pcc
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a| HV43 b| .K26 2013
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0
a| 361.3/22 2| 23
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a| 361.322 b| KAD 2013
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a| Kadushin, Alfred.
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a| The social work interview / c| Alfred Kadushin and Goldie Kadushin.
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a| Fifth edition.
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a| New York, NY : b| Columbia University Press, c| c2013.
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a| xvii, 404 pages ; c| 24 cm.
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a| text b| txt 2| rdacontent.
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a| unmediated b| n 2| rdamedia.
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a| volume b| nc 2| rdacarrier.
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a| Includes bibliographical references and index.
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a| Interviewing.
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a| Social service.
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a| Kadushin, Goldie.
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a| b15008198 b| 08-01-22 c| 29-10-14
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a| yt b| df
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a| (HK-SYU)500850710 9| ExL
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t| Acknowledgments p| xi
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t| Introduction p| xiii
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l| pt. ONE t| GENERAL ORIENTATION AND BASIC CONCEPTS OF INTERVIEWING AND COMMUNICATION
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l| 1. t| Defining and Characterizing the Social Work Interview p| 3
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t| The Interview Process p| 3
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t| Defining the Interview and Distinguishing an Interview from a Conversation p| 6
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t| Defining the Social Work Interview p| 13
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t| Alternatives to and Modifications of the Interview p| 16
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l| 2. t| The Interview as Communication p| 19
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t| Defining Communication and Its Essential Elements p| 19
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t| Metacommunication p| 21
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t| Sequential Steps in the Process of Communication p| 22
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t| Feedback p| 29
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t| Understanding the Message p| 32
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l| 3. t| Listening and Silence as Interview Techniques p| 40
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t| Hearing Versus Listening p| 41
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t| Conditions for Good Listening p| 42
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t| Relating Listening to the Interview p| 42
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t| Social Listening Versus Interview Listening p| 44
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t| The Value of Knowledge for Listening p| 48
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t| Guidelines for Listening p| 49
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l| 4. t| Nonverbal Communication p| 54
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t| Sources of Nonverbal Communication p| 56
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t| Significance of Nonverbal Communication for Interviewing p| 70
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t| Process Considerations p| 75
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t| Nonverbal Communication Problems p| 76
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l| 5. t| Establishing a Relationship p| 81
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t| Defining the Relationship p| 81
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t| The Significance of a Positive Relationship p| 82
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t| The Empirical Confirmation of Relationship's Significance p| 83
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t| Developing a Positive Relationship p| 85
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t| Relationships as an Interactional Event p| 110
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t| Inner Attitudes and Expressed Behaviors p| 111
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t| Process for a Purpose p| 113
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l| pt. TWO t| SEQUENTIAL PHASES IN THE INTERVIEW PROCESS AND ASSOCIATED TECHNIQUES
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l| 6. t| The Introductory Phase p| 117
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t| The Interviewee's Background p| 117
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t| The Interviewer's Background p| 118
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t| Becoming a Social Work Interviewee p| 119
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t| Selecting and Locating an Agency p| 120
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t| The Interviewers' Preparations p| 125
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t| Nonagency Settings p| 130
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t| The Start of the Interview p| 139
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l| 7. t| The Problem Exploration Phase p| 151
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t| The Meaning and Sequence of Techniques p| 151
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t| Attending Behaviors and Minimal Encouragements p| 154
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t| Paraphrasing p| 158
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t| Reflection p| 161
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t| Summarizing p| 168
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t| Transitions p| 171
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t| Reaching for Feelings p| 182
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t| Discouraging Expression of Feelings p| 187
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t| Assessment p| 188
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l| 8. t| The Developmental Phase: Problem-Solving Interventions p| 192
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t| Clarification p| 192
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t| Interpretation p| 194
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t| Confrontation p| 199
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t| Self-Disclosure p| 203
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t| Sharing Information p| 208
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t| Giving Bad News p| 210
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l| 9. t| The Developmental Phase: More Problem-Solving Interventions p| 214
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t| Support and Reassurance p| 214
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t| Advice p| 216
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t| Silence p| 220
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t| Humor: An Interview Intervention p| 225
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t| Figures of Speech p| 233
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t| Environmental Modification p| 234
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t| Integration of Interviewing Skills p| 236
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l| 10. t| The Developmental Phase: Questioning Techniques p| 240
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t| Question Objectives p| 240
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t| General Classifications: Open and Closed Questions p| 241
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t| Other Dimensions p| 248
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t| Probing Questions p| 249
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t| Formulation and Phrasing: Some Common Errors p| 254
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t| Additional Guidelines for Formulating Questions p| 263
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t| Interviewers' Preparation for Asking Questions p| 269
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l| 11. t| Termination and Evaluation p| 275
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t| Termination Techniques p| 276
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t| Summary and Postinterview Conversation p| 280
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t| Review and Evaluation p| 281
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l| pt. THREE t| SPECIAL PROBLEMS IN INTERVIEWING
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l| 12. t| Cross-Cultural Interviewing p| 287
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t| Racial/Ethnic Minority Differences p| 287
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t| Self-Awareness: Racial/Ethnic Minority Differences p| 288
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t| Knowledge: Racial/Ethnic Minority Differences p| 291
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t| Skills: Racial/Ethnic Minority Differences p| 294
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t| Sexual Orientation Differences p| 297
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t| Self-Awareness: Sexual Orientation Differences p| 298
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t| Knowledge: Sexual Orientation Differences p| 299
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t| Skills: Sexual Orientation Differences p| 300
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t| Elderly Client Differences p| 302
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t| Self-Awareness: Elderly Client Differences p| 302
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t| Knowledge: Elderly Client Differences p| 304
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t| Skills: Elderly Client Differences p| 306
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l| 13. t| Problematic Interviews p| 310
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t| Involuntary Interviewees p| 310
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t| The Child Sexual Abuse Interview p| 320
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l| pt. FOUR t| THE ESSENCE OF THE GOOD INTERVIEW
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l| 14. t| The Competent Interviewer p| 337
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t| Personality Attributes p| 338
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t| Need for Knowledge p| 340
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t| Resolving Antithetical Demands p| 342
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t| Distinguishing More and Less Competent Interviewers p| 343
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t| L'Envoi--- p| 351
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t| Appendix: Transcribed Interview and Critique p| 353
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t| References p| 373
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t| Index p| 395
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a| book b| 22-12-14 c| m d| a e| - f| eng g| nyu h| 4 i| 0
945
 
 
h| Supplement l| location i| barcode y| id f| bookplate a| callnoa b| callnob n| SW201