Librarian View
LEADER 10409cam a2202821 a 4500
001
991001199619707546
005
20220623142707.0
008
111104s2013 maua b 001 0 eng
010
a| 2011045319
020
a| 9780205150571 (pbk.)
020
a| 0205150578
035
a| (HKSYU)b14601424-852hksyu_inst
040
a| DLC
b| eng
c| DLC
d| NhCcYBP
d| NhCcYME
d| HK-SYU
042
a| pcc
050
4
a| HV40
b| .B83 2013
082
0
0
a| 361.3
2| 23
092
0
a| 361.3
b| LEV 2013
100
1
a| Levine, Joanne.
245
1
0
a| Working with people :
b| the helping process /
c| Joanne Levine.
250
a| 9th ed.
260
a| Boston :
b| Pearson,
c| c2013.
300
a| xvii, 254 p. :
b| ill. ;
c| 24 cm.
504
a| Includes bibliographical references and index.
650
0
a| Social service.
650
0
a| Social workers.
650
0
a| Human services.
650
0
a| Helping behavior.
907
a| b14601424
b| 08-01-22
c| 09-11-13
910
a| nlw
b| df
935
a| (HK-SYU)500825704
9| ExL
970
0
1
t| Preface
p| xv
970
1
1
l| 1.
t| Setting the Stage
p| 1
970
1
1
t| Increasing Size and Changing Makeup of the Population
p| 5
970
1
1
t| Diversity and Hate Crimes
p| 6
970
1
1
t| The Chronic Toll of the HIV/AIDS Epidemic
p| 7
970
1
1
t| Reforming Healthcare
p| 8
970
1
1
t| The Impacts of Natural and Human-Made Disasters
p| 10
970
1
1
t| Returning Service Members and Their Families
p| 13
970
1
1
t| Increased Rates of Poverty and Unemployment
p| 15
970
1
1
t| Summary
p| 16
970
1
1
t| Mysearchlab Connections
p| 17
970
1
1
l| 2.
t| Understanding Ourselves
p| 18
970
1
1
t| The Nature of Human Service
p| 19
970
1
1
t| Learning to Know and to Use One's Self
p| 20
970
1
1
t| The Impact of Culture
p| 21
970
1
1
t| The Impact of Personal Needs
p| 21
970
1
1
t| How Do I Think and Feel about Myself?
p| 22
970
1
1
t| How Do I Deal with My Own Fundamental Needs?
p| 23
970
1
1
t| What Is My Value System, and How Does It Define My Behavior and My Relationships with Other People?
p| 27
970
1
1
t| How Do I Relate to the Society in Which I Live and Work?
p| 31
970
1
1
t| What Is My Lifestyle?
p| 31
970
1
1
t| What Is My Basic Philosophy?
p| 34
970
1
1
t| What Do I Present---and Represent---to Those with Whom I Work?
p| 35
970
1
1
t| Summary
p| 36
970
1
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t| Mysearchlab Connections
p| 37
970
1
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l| 3.
t| Understanding the Human Condition
p| 38
970
1
1
t| The Biological Heritage
p| 39
970
1
1
t| The Social Heritage
p| 40
970
1
1
t| The Spiritual Heritage
p| 42
970
1
1
t| The Family
p| 42
970
1
1
t| The Social Group
p| 44
970
1
1
t| The Peer Group
p| 44
970
1
1
t| The Workplace
p| 45
970
1
1
t| The Importance of Socialization
p| 47
970
1
1
t| The Person as an Individual
p| 48
970
1
1
t| Personality Theories
p| 48
970
1
1
t| Psychoanalytic Theory
p| 48
970
1
1
t| Feminist Theories
p| 50
970
1
1
t| Learning Theory
p| 51
970
1
1
t| Humanistic Holistic Theories
p| 52
970
1
1
t| Other Theories
p| 52
970
1
1
t| Brief Therapies
p| 53
970
1
1
t| "Personal" Personality Theory
p| 54
970
1
1
t| The Concept of the Tripartite Personality
p| 56
970
1
1
t| Perception
p| 56
970
1
1
t| Integration
p| 56
970
1
1
t| Adaptation and Execution
p| 57
970
1
1
t| The Concept of Defense Mechanisms
p| 57
970
1
1
t| The Concept of Developmental Stages
p| 58
970
1
1
t| The Concepts of Stress, Balance, and Coping Ability
p| 60
970
1
1
t| Summary
p| 62
970
1
1
t| Mysearchlab Connections
p| 63
970
1
1
l| 4.
t| Working with Ethnic Diversity in a Pluralistic Society
p| 64
970
1
1
t| The Language of Ethnic Diversity
p| 65
970
1
1
t| Ethnic Diversity: Selected Population Highlights about Our Pluralistic Society
p| 66
970
1
1
t| Expressions of Ethnicity
p| 68
970
1
1
t| Preparation of Workers
p| 69
970
1
1
t| The Use of Systems Theory
p| 70
970
1
1
t| Applying Concepts from Systems Theory to Working with People
p| 72
970
1
1
t| Families as Systems
p| 73
970
1
1
t| Putting It All Together: Using a Systems Perspective with an Ethnic-Sensitive Focus
p| 76
970
1
1
t| The Worker's Social Responsibility
p| 79
970
1
1
t| Summary
p| 80
970
1
1
t| Mysearchlab Connections
p| 81
970
1
1
l| 5.
t| Developing and Maintaining Communication with People
p| 82
970
1
1
t| Basics for Clear Communication
p| 83
970
1
1
t| Nonverbal Communication
p| 86
970
1
1
t| Tone of Voice
p| 87
970
1
1
t| Facial Expression
p| 87
970
1
1
t| Silence
p| 87
970
1
1
t| Gestures and Movements
p| 88
970
1
1
t| Physical Appearance
p| 88
970
1
1
t| Body Sounds
p| 88
970
1
1
t| Demeanor
p| 88
970
1
1
t| Touch
p| 88
970
1
1
t| Environment
p| 89
970
1
1
t| Verbal Communication
p| 89
970
1
1
t| Electronic Communication
p| 90
970
1
1
t| Communication by Symbols
p| 92
970
1
1
t| Interpreting Communications
p| 92
970
1
1
t| Perception
p| 92
970
1
1
t| Context
p| 93
970
1
1
t| Culture
p| 94
970
1
1
t| Communication of Ideas
p| 95
970
1
1
t| Diffusion
p| 95
970
1
1
t| Communication in Interview and Discussion
p| 96
970
1
1
t| Interviews
p| 97
970
1
1
t| Discussion
p| 101
970
1
1
t| Summary
p| 104
970
1
1
t| Mysearchlab Connections
p| 106
970
1
1
l| 6.
t| Establishing and Using Helping Relationships
p| 107
970
1
1
t| Characteristics of Helping Relationships
p| 108
970
1
1
t| Accepting
p| 108
970
1
1
t| Dynamic
p| 109
970
1
1
t| Emotional
p| 110
970
1
1
t| Purposeful, Time-Limited, and Unequal
p| 110
970
1
1
t| Honest, Realistic, Responsible, and Safe
p| 111
970
1
1
t| Authoritative
p| 114
970
1
1
t| The Phases of a Helping Relationship
p| 114
970
1
1
l| Phase 1
t| The Beginning
p| 114
970
1
1
l| Phase 2
t| The Middle
p| 115
970
1
1
l| Phase 3
t| The Termination
p| 116
970
1
1
t| Summary
p| 118
970
1
1
t| Mysearchlab Connections
p| 119
970
1
1
l| 7.
t| Using the Basic Problem-Solving Process
p| 120
970
1
1
t| Why and How People Change
p| 120
970
1
1
t| Structure of the Helping Process
p| 121
970
1
1
t| Engagement
p| 123
970
1
1
t| Assessment
p| 125
970
1
1
t| Definition of the Problem
p| 126
970
1
1
t| Setting of Goals
p| 127
970
1
1
t| Selection of Alternative Methods and an Initial Mode of Intervention
p| 128
970
1
1
t| Establishment of a Contract
p| 129
970
1
1
t| Action Leading to Desired Goal
p| 130
970
1
1
t| Evaluation
p| 131
970
1
1
t| Continuation or Termination
p| 131
970
1
1
t| Using the Problem-Solving Process When Ethnic Differences Are Involved
p| 132
970
1
1
t| Two Case Studies in Use of the Basic Process
p| 134
970
1
1
t| Basic Process 1
p| 134
970
1
1
t| Basic Process 2
p| 140
970
1
1
t| Summary
p| 142
970
1
1
t| Mysearchlab Connections
p| 143
970
1
1
l| 8.
t| Developing an Eclectic Approach to Practice
p| 144
970
1
1
t| Development of a Working Model
p| 145
970
1
1
t| Illustrations of Models for Eclecticism
p| 148
970
1
1
t| Specialist or Generalist?
p| 157
970
1
1
t| Consultation
p| 157
970
1
1
t| Referral
p| 158
970
1
1
t| Making Referrals
p| 159
970
1
1
t| Summary
p| 163
970
1
1
t| Mysearchlab Connections
p| 164
970
1
1
l| 9.
t| Utilizing Skills and Techniques
p| 165
970
1
1
t| Skills
p| 166
970
1
1
t| Differential Diagnosis
p| 166
970
1
1
t| Timing
p| 167
970
1
1
t| Partialization
p| 167
970
1
1
t| Focus
p| 168
970
1
1
t| Establishing Partnership
p| 168
970
1
1
t| Creating Structure
p| 169
970
1
1
t| Techniques
p| 169
970
1
1
t| Small Talk
p| 169
970
1
1
t| Ventilation
p| 170
970
1
1
t| Support
p| 171
970
1
1
t| Reassurance
p| 173
970
1
1
t| Advocacy and Social Action
p| 173
970
1
1
t| Confrontation
p| 176
970
1
1
t| Conflict
p| 177
970
1
1
t| Manipulation
p| 178
970
1
1
t| Universalization
p| 179
970
1
1
t| Advice Giving and Counseling
p| 180
970
1
1
t| Activities and Programs
p| 182
970
1
1
t| Logical Discussion
p| 183
970
1
1
t| Reward and Punishment
p| 184
970
1
1
t| Role Rehearsal and Demonstration
p| 185
970
1
1
t| Crisis
p| 186
970
1
1
t| Touch
p| 187
970
1
1
t| Visual and Audio Devices
p| 187
970
1
1
t| Summary
p| 188
970
1
1
t| Mysearchlab Connections
p| 189
970
1
1
l| 10.
t| Working with People in Groups
p| 190
970
1
1
t| Definition
p| 190
970
1
1
t| Common Characteristics of All Groups
p| 191
970
1
1
t| Natural Groups
p| 192
970
1
1
t| The Family
p| 192
970
1
1
t| Reference Groups
p| 192
970
1
1
t| Working with Natural Groups
p| 193
970
1
1
t| Formed Groups
p| 194
970
1
1
t| Guide for the Formation of Groups
p| 195
970
1
1
t| The Worker and the Group
p| 197
970
1
1
t| Human Service Teams
p| 200
970
1
1
t| What Is a Team?
p| 201
970
1
1
t| How Are Teams Formed?
p| 203
970
1
1
t| Team Purpose
p| 205
970
1
1
t| Team Climate
p| 205
970
1
1
t| Team Size and Composition
p| 206
970
1
1
t| Team Communication
p| 207
970
1
1
t| Team Roles
p| 208
970
1
1
t| Working Process of Teams
p| 210
970
1
1
t| A Yardstick for Team Analysis
p| 212
970
1
1
t| Summary
p| 213
970
1
1
t| Mysearchlab Connections
p| 214
970
1
1
l| 11.
t| Dealing with Vulnerability, Dependency, and Resistance
p| 215
970
1
1
t| Vulnerability
p| 215
970
1
1
t| Dependency
p| 222
970
1
1
t| The Flexible Continuum of Interdependence
p| 223
970
1
1
t| Two Aspects of Interdependence
p| 223
970
1
1
t| The Role of the Worker
p| 224
970
1
1
t| Social Change
p| 225
970
1
1
t| Relationship Role
p| 226
970
1
1
t| Resistance
p| 227
970
1
1
t| The Role of the Worker
p| 229
970
1
1
t| Use of Resources
p| 230
970
1
1
t| Summary
p| 231
970
1
1
t| Mysearchlab Connections
p| 232
970
1
1
l| 12.
t| Getting It All Together
p| 233
970
1
1
t| Burnout
p| 235
970
1
1
t| Being Aware of Social Change
p| 236
970
1
1
t| Securing Basic and Ongoing Learning
p| 237
970
1
1
t| Selecting a Field of Practice
p| 238
970
1
1
t| Managing Workload
p| 238
970
1
1
t| Maintaining a Personal Value System
p| 242
970
1
1
t| Developing a Healthy Personal Life
p| 242
970
1
1
t| Summary
p| 243
970
1
1
t| Mysearchlab Connections
p| 244
970
0
1
t| References and Related Readings
p| 245
970
0
1
t| Index
p| 249
998
a| book
b| 14-01-14
c| m
d| a
e| -
f| eng
g| mau
h| 0
i| 0
945
h| Supplement
l| location
i| barcode
y| id
f| bookplate
a| callnoa
b| callnob
n| SW222