Bringing peace into the room

MLA

Bowling, Daniel, and David A Hoffman. Bringing Peace Into the Room : How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution. San Francisco, Calif.: Jossey-Bass, 2003.

APA

Bowling, D., & Hoffman, D. A. (2003). Bringing peace into the room : how the personal qualities of the mediator impact the process of conflict resolution. San Francisco, Calif.: Jossey-Bass.

Chicago

Bowling, Daniel, and David A. Hoffman. Bringing Peace Into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution. San Francisco, Calif.: Jossey-Bass, 2003.