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HKSYU Library

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    LEADER 01743cam a2200337 a 4500
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    991000991369707546
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    20220623121727.0
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    100409s2010 enka b 001 0 eng
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    a| 2010288660
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    a| 9781847661449 (pbk.)
    020
     
     
    a| 1847661440 (pbk.)
    035
     
     
    a| (HKSYU)b1448237x-852hksyu_inst
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    a| UKM c| UKM d| DLC d| BTCTA d| BAKER d| YDXCP d| BWKUK d| BWK d| CDX d| TKF d| CPV d| HK-SYU
    042
     
     
    a| ukscp a| lccopycat
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    4
    a| K2390 b| .B68 2010
    082
    0
    4
    a| 347.09 2| 22
    090
     
     
    a| K2390 b| .B68 2010
    092
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    s| L a| 347.09 b| BOU 2010
    100
    1
     
    a| Boulle, Laurence, d| 1949-
    245
    1
    0
    a| Mediator skills and techniques : b| triangle of influence / c| Laurence Boulle, and Miryana Nesic.
    260
     
     
    a| Haywards Heath : b| Bloomsbury Professional, c| c2010.
    300
     
     
    a| xv, 811 p. : b| ill. ; c| 25 cm.
    504
     
     
    a| Includes bibliographical references and index.
    505
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    a| This book's approach to mediation skills and techniques -- Establishing the foundations for effective mediation : intake, suitability screening, early contact and preparation -- Maintaining a favourable climate -- Diagnosing, defining, designing -- Managing the mediation process -- Assisting the communication process -- Facilitating the negotiations -- Encouraging settlement -- Variations in the mediation process -- Special issues in mediation -- Avoiding mediator traps -- Developing a practice and practising mediation -- European comparisons.
    650
     
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    a| Mediation.
    700
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    a| Nesic, Miryana, d| 1968-
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    a| b1448237x b| 08-01-22 c| 31-07-13
    910
     
     
    a| ykc b| df
    935
     
     
    a| (HK-SYU)500816273 9| ExL
    998
     
     
    a| book b| 29-08-13 c| m d| a e| - f| eng g| enk h| 0 i| 0
    945
     
     
    h| Supplement l| location i| barcode y| id f| bookplate a| callnoa b| callnob n| LAW314