6. Artificial intelligence, business and civilization: our fate made in machines Kaplan, Andreas. Abingdon, Oxon ; Routledge, 2022. BUS424
7. The social media debate: unpacking the social, psychological, and cultural effects of social media New York ; Routledge Taylor & Francis Group, 2022. SOC380
9. Managing customer experience and relationships: a strategic framework Peppers, Don, Hoboken, New Jersey : Wiley, [2022] BUS240
