1. The leader's guide to storytelling: mastering the art and discipline of business narrative Denning, Stephen, San Francisco, CA : Jossey-Bass, an imprint of Wiley, 2011. GEB105
2. A history of communications: media and society from the evolution of speech to the Internet Poe, Marshall. Cambridge ; Cambridge University Press, 2011. SOC413
4. Risk and crisis communications: methods and messages Walaski, Pamela, 1959- Hoboken, N.J. : Wiley, c2011. PRA450
6. Difference matters: communicating social identity Allen, Brenda J. Long Grove, Ill. : Waveland Press, c2011. GEB112