1. Learning Tableau 2025: Leverage Tableau's Newest Features to Revolutionize Your Data Storytelling with AI-Enhanced Insights Milligan, Joshua N. Birmingham : Packt Publishing, Limited, 2025. BUS485
2. Customer relationship management: concepts, applications and technologies Buttle, Francis, Abingdon, Oxon : Routledge, 2024. BUS240 BUS485
3. Customer relationship management: a global approach Chakravorti, Samit, Los Angeles : SAGE Publishing, 2023. BUS485
4. Learn data mining through Excel: a step-by-step approach for understanding machine learning methods Zhou, Hong, New York : Apress, [2023]. BUS485
6. Business horizons. [New York] : Elsevier Science for the Kelley School of Business at Indiana University BUS100 BUS485
