1. Learning social media analytics with R: transform data from social media plaftorms into actionable business insights Bali, Raghav, Birmingham, UK : Packd Publishing, 2017 ADS330
2. Microsoft Office 2016 in practice: Excel complete Stewart, Kathleen, 1951- New York : McGraw-Hill/Irwin, [2017] ACCT471 ACCT132
3. Social media analytics strategy: using data to optimize business performance Gonçalves, Alex, [New York] : Apress, 2017. ADS330
