2. Essentials of business communication Guffey, Mary Ellen, Australia : Cengage Learning, [2019] ENG212
3. Essentials of Business Communication. Singapore : Cengage Learning Asia, 2025 ENG212 BUS303 VitalSource eBooks
4. Contemporary business reports Kuiper, Shirley. Mason, OH : South-Western Cengage Learning, 2013. ENG212
6. Communicating at work: strategies for success in business and the professions Adler, Ronald B. (Ronald Brian), 1946- New York : McGraw Hill, 2023. ENG212
8. Professional writing: the complete guide for business, industry and IT Marsen, Sky. Basingstoke ; Palgrave Macmillan, 2007. DSA411 ENG212
9. Perfect phrases for business letters: hundreds of ready-to-use phrases for writing effective business letters, memos, e-mail, and more O'Quinn, Ken. New York : McGraw-Hill, ©2006. ENG212
