11. Professional writing: the complete guide for business, industry and IT Marsen, Sky. Basingstoke ; Palgrave Macmillan, 2007. DSA411 ENG212
12. The case study handbook: how to read, discuss, and write persuasively about cases Ellet, William. Boston, Mass. : Harvard Business School Press, c2007. ENG212
13. Perfect phrases for business letters: hundreds of ready-to-use phrases for writing effective business letters, memos, e-mail, and more O'Quinn, Ken. New York : McGraw-Hill, ©2006. ENG212
14. Guide to report writing Netzley, Michael. Upper Saddle River, N.J. : Prentice Hall, c2002. ENG212
15. On writing well: the classic guide to writing nonfiction Zinsser, William Knowlton. New York : HarperCollins, c2006. ENG212
